At Prime Grill Shop, we take great pride in delivering what we call Prime Service—a commitment to making every interaction with our customers as enjoyable and stress-free as possible. From the moment you explore our premium selection of grills, pizza ovens, smokers, and outdoor griddles, to the day your order arrives at your door, we’re here to ensure your experience is smooth, personal, and rewarding.

Whether you have a quick question, need expert advice, or simply want reassurance before making a purchase, our friendly team is always ready and happy to serve you. Prime Grill Shop isn’t just about selling products—it’s about helping you create unforgettable moments in your backyard.

Customer Service Hours: Monday-Friday, 10:30 AM to 6:30 PM Eastern