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Kamado Joe

Authorized Dealer

Kamado Joe Big Joe® Series III 24-Inch Ceramic Charcoal Grill with Cart

Kamado Joe Big Joe® Series III 24-Inch Ceramic Charcoal Grill with Cart

24-Inch Ceramic Charcoal Grill with SlōRoller®, 3-Tier Divide & Conquer® System, Air Lift™ Hinge, and Cart

✔ Large 450 sq. in. cooking area gives you more room for family meals and entertaining
✔ 3-Tier Divide & Conquer® system supports flexible multi-temperature cooking
✔ SlōRoller® Hyperbolic Insert helps transform the grill into a premium charcoal smoker
✔ Air Lift™ Hinge makes the large ceramic dome easier to open and close

The Kamado Joe Big Joe® Series III is a premium 24-inch ceramic charcoal grill built for serious outdoor cooks who want more space, advanced smoking capability, flexible multi-level cooking, and flagship kamado performance.

Regular price $3,299.99 USD
Regular price Sale price $3,299.99 USD
Sale Sold out

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Authorized Dealer

Full Manufacturer Warranty

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Description

The Kamado Joe Big Joe Series III 24-Inch Ceramic Charcoal Grill is designed for cooks who want Kamado Joe’s most premium charcoal grilling experience in a larger, more versatile format. With a spacious 450 square inches of cooking space, this grill gives you room to grill, smoke, roast, bake, and sear for family meals, backyard gatherings, and serious outdoor cooking sessions.

Built with a premium ceramic body, the Big Joe Series III delivers exceptional heat retention, charcoal flavor, and temperature control. The included 3-Tier Divide & Conquer Flexible Cooking System lets you cook different foods at different temperatures across multiple levels, giving you more flexibility than a traditional single-level grate. For smoking, the SlōRoller Hyperbolic Insert transforms the grill into a more efficient smoker by helping distribute heat and smoke throughout the cooking chamber. The Kontrol Tower Top Vent helps maintain consistent airflow during dome opening and closing, while the Air Lift Hinge significantly reduces dome weight for easier operation.

The Big Joe III also includes a stainless steel charcoal basket for easier cleanup, a double-thick wire mesh fiberglass gasket for a superior air-tight seal, a heavy-duty powder-coated steel cart with locking wheels, finished folding aluminum side shelves, stainless steel cooking grates, AMP firebox, built-in thermometer, ash tool, and stainless steel latch. For those who want more space, more control, and premium kamado performance, the Big Joe Series III is Kamado Joe’s flagship charcoal grill experience.

Ideal For

For family meals and backyard gatherings that deserve a large, flexible cooking surface.

For cooks who want multi-zone cooking with three levels and precise temperature control.

For serious outdoor cooks who value premium materials, durable construction, and Kamado Joe’s flagship performance.

For grilling enthusiasts seeking an authentic charcoal experience with smoker capabilities and easy cleanup.

Why Choose This Grill?

If you’re deciding between a basic grill and a premium kamado, the Big Joe III stands out with heat-retaining ceramic construction, a generous 450 square inches of cooking space, and a versatile three-level cooking system. The SlōRoller Hyperbolic Insert and Kontrol Tower Top Vent work together to improve heat and smoke distribution and stabilize airflow, making temperature control more reliable across cooking styles. Add in the durable cart with locking wheels, foldable side shelves, and a robust AMP firebox, and you have a flagship charcoal grill designed for long-term performance and real-world cooking versatility.

This isn’t just a grill; it’s a complete cooking system that supports grilling, smoking, roasting, baking, and searing at a high level, while staying practical for everyday use with features that simplify operation and cleanup.

Durable. Versatile. Built to perform.

Key Features

🔥 Large 24-Inch Ceramic Grill

The premium thick-walled ceramic body delivers heat retention and charcoal flavor, supporting consistent results across a wide range of cooking techniques.

🔥 450 Square Inches Of Cooking Space

Enjoy a large surface for family meals, entertaining friends, smoking sessions, and multi-item cooking without crowding.

🔥 3-Tier Divide & Conquer Flexible Cooking System

Cook different foods at different temperatures across three levels for maximum versatility and precision.

🔥 SlōRoller Hyperbolic Insert

Transforms the grill into a powerful smoker by circulating heat and smoke more efficiently throughout the chamber.

🔥 Kontrol Tower Top Vent

Maintains consistent airflow during dome opening and closing, helping you keep steady cooking temperatures.

🔥 Air Lift Hinge

Significantly reduces dome weight, making the large ceramic lid easier and safer to operate.

🔥 Stainless Steel Charcoal Basket

Eases charcoal management and cleanup after cooking, simplifying maintenance.

Construction & Materials

Premium thick-walled ceramic body

Stainless steel cooking grates

Stainless steel charcoal basket

Double-thick wire mesh fiberglass gasket

Heavy-duty powder-coated steel cart with locking wheels

Finished folding aluminum side shelves

AMP Firebox

Built-in thermometer

Ash tool

Stainless steel latch

Specifications
Specification Details
Brand Kamado Joe
Model Big Joe® Series III
Product Type Ceramic Charcoal Grill
Grill Size 24 inches
Cooking Surface Diameter 24 in. / 61 cm
Primary Cooking Area 450 sq. in. / 0.29 sq. m
Temperature Range Up to 750°F / 398°C
Maximum Charcoal Capacity 9.9 lb. / 4.5 kg
Overall Width 51.6 in. / 131 cm
Overall Height 55.1 in. / 140 cm
Overall Depth 35.2 in. / 89.5 cm
Product Weight 406.3 lb. / 184.3 kg
Shipping Width 30.3 in. / 77 cm
Shipping Height 48.4 in. / 123 cm
Shipping Depth 36 in. / 91.5 cm
Shipping Weight 201.7 lb. / 91.5 kg
Cooking System 3-Tier Divide & Conquer® Flexible Cooking System
Smoking Insert SlōRoller® Hyperbolic Insert
Top Vent Kontrol Tower™ Top Vent
Hinge Air Lift™ Hinge
Gasket Double-thick wire mesh fiberglass gasket
Firebox AMP Firebox
Charcoal Basket Stainless steel charcoal basket
Grates Stainless steel cooking grates
Cart Heavy-duty powder-coated steel cart with locking wheels
Side Shelves Finished folding aluminum side shelves
Included Accessories Stainless steel latch, built-in thermometer, finished folding aluminum side shelves/handle, ash tool, AMP firebox, stainless steel charcoal basket
Manuals & Documents
Freight Claim, Refund & Return, and Warranty Policies

Freight Claim, Refund & Return, and Warranty Policies

FREIGHT CLAIMS

Open and inspect the order while the delivery driver is present. If delivery driver does not provide sufficient time to do so, please notate the delivery receipt.

By signing the delivery receipt without noting any damage or missing items, you confirm that your order arrived complete and in excellent condition.

Record any damage or missing pieces directly on the delivery receipt.

Concealed damages will be paid out at 1/3 of the cost.

Do not discard damaged item(s) or any original packaging. For severe damage, write “Refused due to damage” on the delivery receipt and contact us immediately.

Report any damage within two business days, including delivery details and photos showing the issue.

You may report a freight cliaim here: https://weareafdistributors.com/freight-claim-policy/

Damaged item(s) must be returned within 30 days. Failure to return them will result in a charge to the original payment method.

RETURN POLICY

Submit your return request within 15 days of delivery.

You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.

Please also note that a 20% restocking fee may apply to approved returns.

If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days

From the date this email is received, you will have 10 days to return the product.

Once the distributor receives and inspects the returned item(s), your refund will be issued within 2-3 weeks.

Items returned outside of this process or timeframe are not eligible for a refund.

WARRANTY POLICY

At Prime Grill Shop, we partner with trusted manufacturers who stand behind the quality of their products. Every product we sell includes the manufacturer’s warranty, and our team is here to help you navigate the warranty process with clarity and confidence.

Our staff brings decades of experience supporting customers with warranty issues, and we are committed to ensuring a smooth, transparent experience from start to finish.

How Warranty Support Works

All warranties associated with Prime Grill Shop products are manufacturer warranties. Each manufacturer establishes its own warranty terms, approved replacement parts, and claim procedures.

If you experience an issue with a product you’ve purchased, the first step is to contact the manufacturer’s technical support team. They will help diagnose the problem and identify the part numbers or information needed to move forward.

Please gather the following before beginning a warranty claim:

Product serial number

Part numbers (if applicable)

Photos or videos of the issue

Notes from troubleshooting with manufacturer support

Prime Grill Shop is always available to assist if you need clarification or guidance throughout the process.

Warranty Claim Process

Although each manufacturer’s process may differ, warranty claims typically follow these steps:

  1. Contact the manufacturer’s technical support team to troubleshoot and identify any defective components.

  2. Collect all required information, including serial numbers, part numbers, photos, troubleshooting notes, or case numbers provided by the manufacturer.

  3. Follow the manufacturer’s instructions for submitting a claim or requesting replacement parts.

  4. Receive updates directly from the manufacturer, including estimated shipping dates, part availability, or tracking information.

       5. Email chad@primegrillshop.com with all of the relevant information.  

Prime Grill Shop’s support team remains available if you need additional assistance or help communicating with the manufacturer.

Replacement Part Lead Times

Lead times for warranty parts vary depending on the manufacturer and current inventory levels. Some manufacturers ship replacement parts directly to customers, while others ship to fulfillment centers or retailers.

Please note:

Backordered items may extend the processing timeline.

Once replacement items are available, they will ship as soon as possible from the manufacturer or fulfillment partner.

Freight Damage vs. Warranty Claims

A warranty claim and a freight claim cannot be filed for the same issue.

Freight Damage (Shipping Damage):

Includes any visible or concealed damage that occurs during shipping.

Must be reported within 48 hours of delivery.

Should be filed as a freight claim, not a warranty claim.

Warranty Claim (Defective Product):

Applies when a product or part is defective but not damaged during delivery.

Although special circumstances exist, it is highly unlikely for an issue to require both a freight and a warranty claim.

Damaged Components Upon Arrival

If any product arrives with visible damage—manufacturers generally offer individual component replacements, so a full set replacement is usually not needed.

If visible damage is noticed at delivery, we strongly recommend:

Refusing the shipment, which automatically classifies the issue as freight damage.

Contacting Prime Grill Shop immediately so we can arrange replacement or next steps.

If the damage is discovered more than 48 hours after delivery, please follow the warranty claim process.

Professional Installation Requirements

We strongly recommend having your product installed by a licensed professional.

Most manufacturers require professional installation and may void the warranty or deny claims if improper installation is found.

This applies especially to:

Gas appliances

Grills and outdoor kitchen components

Electrical products

Venting systems

Refrigeration units

Proper installation ensures safety, performance, and full warranty coverage.

We’re Here to Help

Prime Grill Shop is committed to supporting you throughout your warranty experience. If you have questions about warranty terms, freight damage, replacement parts, or next steps, our team is ready to assist.

Contact Us:
support@primegrillshop.com

We’re here to ensure you receive the support you need and the quality you expect.

Which Kamado Joe Grill Is Right for You?

Quickly compare Kamado Joe’s ceramic grill lineup to find the right fit for your cooking style, space, and feature preferences.

Model Best For Key Advantage Standout Feature
Classic Joe® Series II 18-inch ceramic grill · 250 sq. in. Backyard cooks who want premium kamado performance in a manageable everyday size Great balance of ceramic heat retention, upgraded control, and ease of use Air Lift™ Hinge, Kontrol Tower™ Top Vent, and 2-Tier Divide & Conquer® cooking
Classic Joe® Series III 18-inch ceramic grill · 250 sq. in. Cooks who want the most advanced Classic Joe experience without going larger Adds more cooking versatility and enhanced smoking performance 3-Tier Divide & Conquer® system with SlōRoller® Hyperbolic Insert
Classic Joe® Series III Standalone 18-inch standalone ceramic grill · 250 sq. in. Outdoor kitchen builds that need compact premium kamado performance Series III features in a standalone format for built-in-style installations SlōRoller®, 3-Tier Divide & Conquer®, Air Lift™ Hinge, and ceramic heat retention
Konnected Joe™ 18-inch WiFi digital charcoal grill · 250 sq. in. Cooks who want charcoal flavor with easier digital temperature control Brings automatic ignition, app control, and digital temperature management to kamado cooking Automatic Fire Starter, Kamado Joe App, and Kontrol Fan™ temperature control
Big Joe® Series II 24-inch ceramic grill · 450 sq. in. Families, frequent entertainers, and cooks who want more room than the Classic Joe Large-format kamado cooking with premium Series II convenience features 450 sq. in. cooking area, Air Lift™ Hinge, and 2-Tier Divide & Conquer® system
Big Joe® Series II Standalone 24-inch standalone ceramic grill · 450 sq. in. Outdoor kitchens that need more cooking space without a cart Big Joe capacity in a standalone format for custom outdoor kitchen layouts Large 24-inch ceramic body with 2-Tier Divide & Conquer® cooking
Big Joe® Series III 24-inch ceramic grill · 450 sq. in. Serious outdoor cooks who want Kamado Joe’s flagship non-digital grill experience More space, advanced smoking capability, and premium multi-level cooking 3-Tier Divide & Conquer®, SlōRoller®, charcoal basket, and Air Lift™ Hinge
Big Joe® Series III Standalone 24-inch standalone ceramic grill · 450 sq. in. Premium outdoor kitchen builds that need large-format kamado performance Flagship Big Joe features in a standalone outdoor-kitchen-ready format SlōRoller®, 3-Tier Divide & Conquer®, stainless steel charcoal basket, and ceramic heat control
Big Joe™ Konnected Joe™ 24-inch WiFi digital charcoal grill · 450 sq. in. Cooks who want Big Joe capacity with automatic ignition and digital charcoal control Combines large-format kamado cooking with WiFi monitoring and easier temperature management 450 sq. in. cooking area, Automatic Fire Starter, Kamado Joe App, and Kontrol Fan™

Quick Buying Guidance

Choose Classic Joe if you want a premium 18-inch kamado for everyday grilling.

Choose Big Joe if you cook for larger groups or want more cooking surface area.

Choose Series III if you want Kamado Joe’s most advanced non-digital features, including the SlōRoller® insert.

Choose Konnected Joe if you want automatic ignition, WiFi control, and easier temperature management.

Choose Standalone if you are building the grill into an outdoor kitchen.

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